The Legal Bits


You are not required to input any personal information to use this website in general, however, access to certain areas may require personal information to be recorded. Any such personal information which we receive via this website will be used by us only for the purposes for which it was received and for any future communications with the sender of such information by EMW. We will not, however, disclose any personal information we receive in respect of your use of the website to any third party without your permission except as required by law. Whilst we take all reasonable precautions to protect any personal data users may input via this website we cannot be responsible for and therefore exclude all liability for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.

EMW cookie policy

What's a cookie?

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer which allows us to distinguish you from other users of our website. This helps us to provide you with a user friendly service when you browse our website and also allows us to improve our site.

What cookies do we use?

The cookies we use are analytical cookies. They allow us to record technical data (such as IP addresses) so that we can recognise and count the number of visitors to our site and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users find what they are looking for easily. All of the data that we collect from the use of cookies is aggregated and anonymous, meaning that we do not keep records of individual names, addresses etc.

Further Information

To find out more about cookies including how to manage your cookie settings, please visit

This link is provided for convenience only and EMW does not have any control over its content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing on that site nor as to the suitability or quality of any of their products or services.

Refund Policy

If you have instructed us as an individual to act for you in your personal capacity, under the Consumer Contracts Regulations 2013, you have the right to a 14 day cooling off period during which you can cancel your contract with us without giving a reason. To cancel your contract you must submit a Model Cancellation Form to us before the expiry of the cancellation period.

If we have taken any payments in advance then (subject to the paragraph below) we will reimburse to you all payments we have received during the cooling off period. We will make this payment using the same method as you used to pay us unless you have expressly agreed otherwise.

If you accept our confirmation of instructions before the cooling off period ends, then you are instructing us to commence work on your matter straightaway. This will mean that we will start work during the cancellation period and you agree that even if you exercise your right to cancel after we have commenced work, you must pay our fees for the work carried out up to the point that you exercise your right to cancel.